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Real help to buy

Buying a new build home is high-value, high-risk and complex. This is not a consumer purchase. You cannot send it back if you do not like what you get. Any problems with the home will be yours to deal with - knowing how to do that is vital and normally requires expert guidance and advice.

New Build Guru is the complete cradle-to-grave service for new build homebuyers offering essential guidance, support and advice at every stage of the buying process, delivered in uniquely-empowering and cost-effective ways. We help you secure your investment and your family's future. We also campaign for positive regulatory change in favour of new build buyers generally.

We are a co-operative enterprise, owned and controlled by our members - meaning, new build homeowners throughout the UK.

Sign up now for your free user account to access our guidance notes and full website content, for full details of membership pricing and benefits, and to apply for membership.

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New Homes Ombudsman technical consultation - have your say

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Housebuilders in the dock

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How to negotiate

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It’s not customer service they're doing, it’s claims management

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Using this website is the website for New Build Guru Homeowners CIC, a member-owned co-operative enterprise for new build homeowners throughout Great Britain.

We offer free guidance on risk management during the buying process that is accessible to all buyers of new build homes. Our guidance notes take account of the most common legal, contractual and warranty arrangements that apply to new build transactions but do not take account of your specific circumstances and are not legal advice. You use the free information on this site at your own risk and we cannot accept liability if things go wrong. Always do your own research and in particular always read your own contractual and warranty documentation carefully to ensure the guidance is relevant and appropriate for your circumstances. If in doubt, seek legal advice. Members can access leading advice on any issues at affordable member rates.

For our members, we help you take powerful, affordable and cost-effective coordinated action on common interest issues and achieve radically better outcomes than if you were going it alone.

Please read our Terms of Use before using this website

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New Build Guru, spearheaded by one of the most brilliant legal minds in the country, is a game-changer. For too long the cards have been stacked against the new build buyer. Thanks to New Build Guru, the tables have been turned.

Andrew Gray, owner of Truth Legal & President of Harrogate and District Law Society

I like knowing there is someone available to help us if something crops up.

Mr B Bridgman, Barnstaple, Devon

Thank you very very much. Please accept our heartfelt gratitude from our whole family for helping to bring our dispute with the housebuilder and NHBC to a really successful end.

J&P Parmar, East Midlands