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Mission & Values

Our Mission

Construction defects in new build homes are becoming increasingly common and increasingly serious. Many buyers struggle to get serious problems put right after they move in. This can and does blight lives.

Our mission is to help owners of defective new builds get their homes put right efficiently, cost-effectively and fairly including recovering cash settlements for unresolved defects where appropriate, with a reasonable minimum of disruption, distress and inconvenience for you and your family.

If your new build home has or you suspect it has major defects, join as a Full Member and let us guide you through the steps you need to take for best results. Our approach is not cost-free but it is affordable and highly cost-effective. What we do works - for you. Our members enjoy improved financial outcomes, better quality of life and greater ownership enjoyment compared to 'going it alone'.

Our values

New Build Guru is a co-operative enterprise. In common with co-operatives throughout the world, we share a set of values that give co-operatives their distinctive character. Co-operatives are based on the values of self-help, self-responsibility, democracy, equality, equity and solidarity. Co-operative members believe in the ethical values of honesty, openness, social responsibility and caring for others.

Read more about co-operative values and principles


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