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New Build Guru ADVICE HUBS

New Build Guru advice hubs are professional support teams that we put together to help you and fellow residents on your development get defects and other common problems put right.

By combining and coordinating efforts with fellow residents and new home buyers locally, regionally and nationally based on proven best practice, you all get more, for less.

How to join

  1. Sign up on this website and enter your transaction details.
  1. Upload your key documents – sale agreement, TP1 (if freehold) or lease, warranty cover note. This tells us what we need to know about your contractual arrangements to be able to help you with any issues you may have.
  1. Complete a simple online questionnaire. This tells us what we need to know about your personal circumstances to help you get any problems or issues resolved.
  1. Pay your membership fee. This covers our costs of arranging your advice hub, reviewing your key documents and questionnaire responses, managing your professional support team to ensure they provide you with the most efficient and cost-effective service possible, and guiding you through the process for best results.

Unresolved defects in your home

Get the advice you need by accessing our teams of expert surveyors and other technical specialists appointed for your development. By using the same surveyors as other owners on your development, you enjoy cost savings through scales of economy and process efficiencies that mean you get the best possible services for less. We ensure your surveyors are appointed on the right terms to do the right job for you, so you get exactly what you need for best results.

We also help you negotiate effectively with the housebuilder to get identified defects put right. We show you what to ask for, what to expect, how to avoid risks and pitfalls along the way, and give you the confidence to stand your ground and achieve a fair outcome.

When appropriate, we show you how and when to claim on your new home warranty and how to negotiate effectively with the warranty provider for best results.

Some defects still not sorted? Get the legal advice you need via your advice hub. We help you understand when and how to get legal help and ensure you access it on the most affordable and cost-effective basis possible. Advice hubs make getting legal advice affordable.

Other issues on your development

Advice hubs allow you and fellow residents to take effective action over planning breaches, unfair estate/service charges and other common issues that cannot effectively be resolved by you alone. We help you identify potential needs and requirements within the cost of your membership.

Strength in numbers

The more residents on your development who join your advice hub, the better your options are and the more affordable and cost-effective they become. Make sure others on your development are aware of the advice hub on your development.

At a glance

New Build Guru’s advice hubs give you access to leading professional support and advice services on uniquely affordable and cost-effective terms so you can achieve fair outcomes that new home buyers would normally struggle to achieve on their own.

Get more things put right with less effort and wasted time. The value of works or cash settlements secured typically exceeds the cost of using our services by multiples. In many cases you can also claim back your surveying and legal costs from the builder or warranty provider.

No more feeling isolated or vulnerable in your dealings with builders, warranty providers and others.

Limit the risk of valid claims being rejected by your builder or warranty provider.

Minimise inconvenience and wasted annual leave from waiting in for workmen who don’t turn up or don’t fix things when they do.

Avoid being exploited by their lawyers making you sign away your rights for pennies in the pound against what you are really entitled to.

Hold managing agents or freeholders to account over excessive estate/service charges and poor performance.

Protect your investment in your new home.

Secure your family’s and your own wellbeing.

Get justice and ensure you are treated fairly.

Costs

Membership fee

Currently £249 per household one-off fee to join the advice hub for your development.

Surveying advice

Bespoke to your needs, but always good value and affordable. Your surveyors will provide you with no-obligation quote or estimate based on your personal circumstances.

Project management of surveying services for members

Included within your membership fee. We help coordination activities among members of your advice hub and facilitate retention and sharing of acquired know-how and information between members for mutual benefit, and to ensure best-practice by your surveyors in the delivery of their services to you.

Guidance on negotiating with your housebuilder

Included within your membership fee.

Guidance on making claims on your new home warranty

Included within your membership fee.

Legal advice

Bespoke to your needs, but always good value and affordable. Your solicitors will provide you with no-obligation fee estimates and can offer the best funding options available based on your personal and collective needs and circumstances.

Project management of legal services for members

Included within your membership fee. We help coordination activities among members of your advice hub and facilitate retention and sharing of acquired know-how and information between members for mutual benefit, and to ensure best-practice by your legal representatives in the delivery of their services to you.

Join today and let’s make this a fair fight, together.

Sign up now


Leadership

New Build Guru is conceived and run by leading professionals involved in fighting for new build homeowner rights. They know what works for new home buyers and have the track record to prove it.

Management & Steering Committee