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Members must be a current owner of a new build home (built within the last 15 years) in the UK.  To register as a member, simply complete the fields below and hit 'register'.

For "Developer" and "Development", if yours are not listed, go to the bottom of the list and choose "Other", then type in the name. We will then add these for you and update your user details.

Basic Membership is free, as is your initial case review. Full Membership gets you access to our bespoke scheme for resolving defects in new build homes and other benefits.

Membership benefits and pricing

Our services

Property Address


Co-operative communityWe are a co-operative. By joining as a member you agree to abide by the Rules of the Co-Operative and to embrace the internationally-recognised co-operative values and principles that underpin everything we do.

Together, we can do more.

Not a current owner of a new build home?

New Build Guru is for existing owners looking for help with unresolved defects and other common problems.

If you are looking to buy, in the process of buying, or have sold and moved on but still have unrecovered financial losses associated with your ownership, we may still be able to offer help, support and relevant services.

Please contact Sarah, our Membership Director, to discuss your needs:


Or by telephone on 01904 799400

9.30 am - 4.30 pm